**Please note this event has been canceled**
About the conference: Does your organization support a culture of Continuous Improvement (CI)? Perhaps you are in upper management and not quite sure what it takes to implement a successful CI program. Explore principles and values related to CI and how to define a process. Understand and define the key elements for the customer, the employee, the business, and the process. At the end of this session you will understand key factors that will influence the sustainability of your CI journey, apply systematic methods to uncover key information measuring the health of your business systems and understand the importance of communicating process performance to all stakeholders. About the presenter: Scott Bensen has spoken at several national conferences on CI business process analysis, holds a B.S. in Physics and M.S. in Statistics, and has over 25 years of proven process and business systems improvements. Cost: $39 ($25.35 for Ages 62+)